Shipping policy
We aim to deliver your skincare essentials quickly and securely. Here’s what you can expect:
- Shipping Methods & Rates
We offer standard shipping at a flat rate of $8.90 for all domestic orders.
International shipping rates are calculated at checkout based on destination and package weight.
- Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be handled the next business day.
- Estimated Delivery
- Domestic: 3–7 business days
- International: 7–21 business days, depending on location and customs clearance
- Tracking Information
Every order includes tracking. You’ll receive an email with tracking details once your package ships.
- Shipping Restrictions
We do not ship to PO Boxes or military addresses at this time. International shipping is available to select countries.
- Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work with the carrier to resolve the issue or arrange a replacement.
- Need Help?
Reach out to us at support@[yourstore].com — we respond within 24–48 hours.