Shipping policy

 

We aim to deliver your skincare essentials quickly and securely. Here’s what you can expect:


- Shipping Methods & Rates  

  We offer standard shipping at a flat rate of $8.90 for all domestic orders.  

  International shipping rates are calculated at checkout based on destination and package weight.


- Processing Time  

  Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be handled the next business day.


- Estimated Delivery  

  - Domestic: 3–7 business days  

  - International: 7–21 business days, depending on location and customs clearance


- Tracking Information  

  Every order includes tracking. You’ll receive an email with tracking details once your package ships.


- Shipping Restrictions  

  We do not ship to PO Boxes or military addresses at this time. International shipping is available to select countries.


- Lost or Damaged Packages  

  If your order is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work with the carrier to resolve the issue or arrange a replacement.


- Need Help?  

  Reach out to us at support@[yourstore].com — we respond within 24–48 hours.